• Patient First Launches Telehealth Visits Now Available to Patients in Virginia and Maryland

    May 04, 2020
    Patient First Launches Telehealth Visits
    Now Available to Patients in Virginia and Maryland

    Patient First has launched its new Telehealth service, making it even more convenient to visit a Patient First physician. Patients can now access a Patient First physician through their smart phone, tablet, or computer.

    Patient First’s Telehealth service is available Monday through Friday, from 8 am to 5 pm. Patient First Medical Centers remain open from 8 am to 10 pm, 365 days a year, for walk-in care of illness and injury.

    To be eligible for a Telehealth visit, you must be in Virginia and have been treated at any Patient First in Virginia within the last 5 years or you must be in Maryland and have been treated at any Patient First in Maryland within the last 5 years. Currently, Telehealth is available only to patients who are 18 years old or older. Patient First plans to expand access to additional states, and to younger patients, in the near future.

    Common conditions that are appropriate for Telehealth include:
    • Headache
    • Nasal Congestion
    • Stuffy Nose
    • Sore Throat
    • Cough
    • Chest Congestion
    • Fever
    • Ear Pain
    • Body Aches
    • Urinary Issues
    • Rashes
    • Itching
    • Skin Infection
    • Back Pain
    • Neck Pain
    • Other Body Pain
    • Achy Joints
    • Vomiting
    • Diarrhea
    • Stomach Cramps
    • Food Poisoning
    • Prescription Refills, when appropriate and originally prescribed at Patient First. (Opioids may not be prescribed during Telehealth visits.)
    To begin a Telehealth visit, patients call (866) 990-2533 where they will speak with a Patent Service Representative. Once the patient’s eligibility for Telehealth is determined, the patient is registered and connected with a Patient First physician. The physician will review the patient’s medical history, including allergies and medications being taken. He or she will conduct a virtual exam, and provide diagnosis and treatment recommendations.

    If drugs are prescribed, the prescription will be electronically transmitted to the patient’s pharmacy.

    For insured patients, Patient First will file the Telehealth visit to insurance for payment. For those without insurance, or with insurance with which Patient First does not participate, the cost of a routine visit is $75. Follow-up visits are $35.

    Telehealth is not available for work injury visits, or other employer services at this time. These services are available at Patient First centers on a walk-in basis.

    Additional information is available on Patient First’s website, www.patientfirst.com.

    DC/Fredericksburg Areas: Also, Patient First is offering drive-up COVID-19 testing at its locations along Garrisonville Road near I-95 in Stafford, VA, on Liberia Avenue in Manassas, VA, and on Crain Highway in Waldorf, Maryland. Testing is by appointment only. Appointments are made by calling a designated testing center. For more information, visit www.patientfirst.com/covid-19/covid-19-testing.


    About Patient First
    All Patient First Medical Centers are open 8 a.m. to 10 p.m. every day of the year, including holidays. Patient First provides non-appointment urgent care for routine injuries and illnesses, as well as primary care for patients who do not have a regular physician. Each Patient First center has on-site digital x-ray, on-site laboratory, and on-site prescription drugs. Patient First currently operates medical centers in Virginia, Maryland, Pennsylvania, and New Jersey.
    Brooke Waller, Community Relations Manager
    (703) 652-1572